Brex Reviews & Product Details

Brex Overview

What is Brex?

Want spending power and control? Brex corporate cards deliver both. Unlock higher limits, best-in-class rewards, and integrated spend management. → 94% of customers believe Brex cares about their business’s success. → 95% of customers say switching to Brex is easy. → 98% of our customers who interacted with our live customer support team found them friendly and nice. (Based on a 2021 survey of more than 260 Brex customers.)

Brex Details
Website
Discussions
Brex Community
Languages Supported
English
Product Description

Brex is the first corporate card tailored for startups. Through the online self sign-up, startups can get instant approval on cards that offer 10-20x higher limits than normal banks and don't require any kind of personal guarantee.

How do you position yourself against your competitors?

→ Get a card with 10-20x higher limits.
Get access to credit limits based on your cash or sales, not your personal credit score.

→ Control spend and save money-without slowing down.
Built-in expense software and approval flows for easily tracking spend across large teams.

→ Best-in-class rewards on all card spend.
Average blended points between 1.5% and 2.1%, depending on your spend categories.

→ Get instant access to your earnings.
Stop waiting to get paid—get instant payouts on Shopify, Amazon, Stripe, and more.


Seller Details
Seller
Brex
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@brexHQ
9,845 Twitter followers
LinkedIn® Page
www.linkedin.com
1,123 employees on LinkedIn®
Description

Brex is all-in-one finance for growing businesses. We help companies spend, save, and earn smarter—and take every dollar further—by doing more than a bank, bookkeeping, or reward program could ever do alone. After completing the Y Combinator accelerator program in 2017, Brex has grown to over 600 employees and raised over US $940 million in venture capital. Learn more at brex.com.

Show MoreExpand/Collapse Brex Overview

Brex Media

Official Videos

Get corporate cards, deposits, payments, and spend management all in one account. Enjoy unlimited rewards and auto receipt-matching. Pay all of your bills automatically by forwarding an email. Manage your spend effortlessly.
Brex Video
Play Brex Video
Brex Video
Play Brex Video
Brex Video
Play Brex Video
Show MoreShow Less

Official Screenshots

Answer a few questions to help the Brex community
Have you used Brex before?
Yes

Brex Reviews

Write a Review
Filter reviews
The next elements are filters and will change the displayed results once they are selected.

LinkedIn®
Connections
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
The next elements are filters and will change the displayed results once they are selected.
Showing 518 Brex reviews
Search 518 reviews
Search 518 reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Showing 518 reviews
FilterFilter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
Industry
Review Type
Region

Video Reviews

Already have Brex?
Write a Review
Founding US Employee
Mid-Market(51-1000 emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best?

As a user, it is very easy to keep track of your monthly balance and know what you can and can't expense. The mobile app is very friendly and easy to use. I have reached out to their support team a few times and they are always helpful and eager to assist. From the admin side, it is easy to add allowance to accounts and keep track of employees' spending. I love that you also receive a physical card to use at physical stores and can use the digital card when shopping online. Security is also very high, but I love I can use Face ID on the mobile app. Review collected by and hosted on G2.com.

What do you dislike?

If you try to spend on the last of the month and it's a weekend, the payment will process to the other month. This is very similar to normal cards, but would be nice if they could come out for a workaround for this. When I got a new phone, it was difficult logging in again, but that is good security and when I reached out to their support team, they were quick to help me verify myself and log back into the mobile app. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Super convenient for both users and admins. It has been a great way to incentivize employees while working remotely. As an employee, it's a great experience, even making it convenient to upload receipts for submittal. You also receive notifications about all the purchases made with the cards you have. I love that you receive a physical card as well as an electronic one on your phone. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Incentivising employees with a monthly stipend. We started doing this ever since we went to working remotely and it has been great for both employees and managers. Employees like being able to spend their allowance how they wish. and admins like the ease of use. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for the kind words, Alan! We appreciate your detailed review and will pass your feedback regarding payments over to our teams.

COO & Cofounder
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

Designed for modern-day banking. We moved our tech startup business early on from Chase to Brex and never looked back. Designed for easy financial management with so many incredible features. Card management is an absolute joy, and with a powerful search function that makes you wonder how you ever managed banking without it. Brex is a clear winner and stands out from the pack of dinosaurs. They have excellent customer service and continue introducing new and exciting features with velocity. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike?

Initially, the downside was not being able to open/manage multiple accounts but they delivered this feature late last year. They listen to their customers, and we are delighted; I struggle to think of anything we dislike about Brex. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Account management/categorization, vendor management, free wire transfers, digital checks, virtual and physical card management, budget management and team member controls... the list is endless! Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for the kind words, James! We appreciate you taking the time to leave a review.

Financial Analyst
Mid-Market(51-1000 emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best?

Easy to use, the dashboard is simple to manage, I can find all the information about my purchases whenever I need it, the reports are very intuitive. I love the integrations with other software. Review collected by and hosted on G2.com.

What do you dislike?

I cannot find information about cashback. I don't know if the problem is my user permissions, but I'd like to see it more clearly. Also, one time I wasn't sure what a transaction was about (as a company, we have many transactions) and as I clicked on it, the category was "electronics", but after looking internally, it was software related. I was worried it was a purchase of an electronic good, it made me panic a little since I was responsible for all the purchase. Most of all, I dislike that there is no BREX available in Brazil. We need this product here too! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just go for it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I simply love that it has no bureaucracy. I can process all my purchases in a very simple way. Also, as it is integrated with my ERP software, it makes my life easier. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Hi Renata, thanks for the kind words! Regarding cash back, you have to be an admin on the account to redeem points. Feel free to email reviews@brex.com if you'd like us to look into your permissions.

People Specialist
Mid-Market(51-1000 emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

The ability to quickly make payments using my company-provided card is lovely! The platform is also super simple, so it is easy to add memos and invoices and the automatic reminders are very helpful. Review collected by and hosted on G2.com.

What do you dislike?

Not much! I cannot think of anything much that I do not like. Some improvements could be the ability to "tap" the card like many companies now allow. But I can add it to my apple wallet, which gets around this minor inconvenience. I think the automatic addition to the accounting lines is not always intuitive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scalability and the chance for teammates to improve their access to high-quality resources using a Brex card. I can focus on actually using the money in the card versus struggling to expense. It also prevents me from adding to expenses in our company platform as everything is seamless. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Hi Wesley, thanks for the kind review! We appreciate the feedback!

Business Owner
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Brex is great when they haven't suspended you randomly. They have great rewards programs, virtual employee cards, and outbound transfer methods. Review collected by and hosted on G2.com.

What do you dislike?

What I can't get over is my recent experience with them. With no warning, they suspended my account. They don't communicate to how I can resolve the issue or provide any verification documents. I have a substantial amount of funds sitting in the account. I was lucky enough to have an emergency fund to pay employees and creditors. The account was suspended on the 23rd, and it is now the 30th, and no word from anyone. I have tried to reach out, offering any sort of information to them to continue the business. They just seem to take it lightly and say someone will get back to me. No one ever does. I wouldn't recommend this bank as a primary account to anyone at this point. Suspension like this for such a prolonged period can make or break some businesses. I have been banking with them now for a year and expected more from them as a loyal business customer. All I can do is pray that something happens soon. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Nothing at the moment. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Hi Tad, we’re sorry you’re experiencing this. To help us investigate this further, please reach out to us at reviews@brex.com with the details regarding this issue and a member of our team will follow up with you.

Business Operations Manager
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

I like the text messages I get after making a purchase on my card, as well as the help/support resources. I like that I can add users (I'm an Admin) and order cards for them, also assign a Manager and user limit. Review collected by and hosted on G2.com.

What do you dislike?

Only complaint is that I was confused on was my getting 3 cards. I didn't understand at first why I had both a physical and virtual card - now I understand but some initial explanation would have been helpful.

I lied, one more thing - I was. a little confused when trying to add a user and card - I saw that we were maxed out on the number of cards, but that turned out to be info for my own card, not our limit as a company. A quick chat with Support helped to clarify, but at first I thought we'd have to cancel some cards or upgrade a plan somehow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I believe our company moved to Brex for the savings. I like how easy the site is to use. We're able to easily track usage and see what our team members are buying. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Hi Sarah, thanks for your review! We appreciate your feedback and will do our best to improve our communication around issuing cards.

UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

I love the text feature! When I make a purchase, I immediately snap a pic of my receipt, usually right there at the register (before I walk away, and the probability that I lose or misplace it skyrockets). Sometimes, by the time I walk out to my car, I've already uploaded my receipt image to Brex! Also love the slack integration reminders. Review collected by and hosted on G2.com.

What do you dislike?

Wish I could add a memo from the text feature as well. It would be great if I could reply to the text that matches my receipt to a purchase with the memo as well. But, when I forget to add a memo, I get a nice reminder to log in and get that done. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In HR, I make a lot of office purchases, its so nice to have my card preloaded, so I don't have to spend money out of pocket and wait for reimbursement later. I do wish I could tie expenses to a specific PO or project. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for leaving a positive review! We're glad to hear that Brex has made tracking your expenses more manageable.

Talent Acquisition Manager
Mid-Market(51-1000 emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

Dang, its a tie! The ability to upload receipts via text message or app. I also love the digital card and being able to use Apple Pay. Review collected by and hosted on G2.com.

What do you dislike?

I cannot think of a single think a dislike! Brex is secure and easy to use. The fact that I can submit receipts on the go (or be reminded to do so) makes expenses and compliance so much easier! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great to scale and manage expenses! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a business user but not administrator for the company I can say that it is easier to empower my team to make critical purchases without waiting for certain approval. There is also the added benefit of the CC information being stored in a way that I don't have to use the physical card. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

We're so glad to hear that! Thanks for using Brex, Kirk!

Chief Innovation Officer
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best?

We are a consulting firm and we deal with small businesses and startups. Most banks make getting a first business account stressful with too many steps to be approved. On top of that, they have so many fees. None of those issues exist with Brex. You simply provide the documents requested, and the next day you can start receiving and using the money. Review collected by and hosted on G2.com.

What do you dislike?

I wish there were a way to deposit cash. Right now, it seems that only brick and mortar business accounts allow cash deposits. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For a new business, Brex is the best. We have tried several other online business accounts and the big banks' business accounts. No fees! Setup in a day! It has a ton of features and benefits that you can grow into. It Integrates with QuickBooks and many others. No cash deposits though, hopefully, a workaround is coming. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ease to open an account is top. I also really like, and use daily, the text function that reminds me to take an image of a receipt and memo my expenses. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

We're glad to hear that, Andrew! Thanks for leaving a review.

Head of Sales and Business Development
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Review source: G2 invite
What do you like best?

The debit card feature was seamless when setting up, and usage was great (just like a bank). Statement functionality was also just like a bank's but that is where the seamless stops. Review collected by and hosted on G2.com.

What do you dislike?

The reliance on a huge bank reserve on your part takes all the risk away from Brex, but it makes it primarily useful as a cash flow control tool. We needed it to ensure that we didn't get a huge number of transactions coming out of the bank account during the month because, as part of a startup, we didn't have a lot of cash flow. It came in irregularly and in big chunks so the Brex card was cut off over half of the time, negating its usefulness. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Unless you are looking for a batching solution for your bank account and your bank account has tons of money in it, look elsewhere at a real credit card. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We didn't want a ton of transactions coming out of the bank account, nor did we want the bank account laid open to an ill-fated debit transaction emptying our bank account. THe need for a debit card other than the debit card on the bank account itself. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Hi Robert, thanks for leaving a review. Your feedback helps us in our continued pursuit of excellence. Please don't hesitate to reach out to our support team should you ever need assistance with any Brex product!

Software Engineer
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best?

I see that this could be great to offer your employees an allowance every month that they could use on things like: internet, gym memberships, drinks/snacks; the sky is the limit. It was amazing to add a virtual card to my Google Pay the same day that work provisioned my account. I was able to go out and purchase items for our happy hour that evening as a remote worker. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I don't enjoy is entering receipts, but they've made it simple. You can log into their web interface or email them; I haven't tried the app yet. I would love to see an integration like watching for incoming emails from common vendors like square, which would automatically add those receipts to your account; that would be amazing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Imagine Privacy but for your business, along with allowing virtual tap to pay cards as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When our company goes out for our team lunch, it's excellent at food carts to allow each employee to handle the payment independently. It also enables remote workers to be responsible and conduct their team lunches without the need for a team lead to make the purchase. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for the kind words and the feedback about receipts, Cody!

Operations Manager
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

Brex removes all friction we get with traditional banks. The easy access to credit cards and the expense feature are really useful for small and medium-sized businesses. Customer service is also great! Review collected by and hosted on G2.com.

What do you dislike?

We should have the option to create a monthly card or not when we create a new user. For now, it automatically creates one, which can lead to some mistakes if you don't review the user enrollment. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I did not find any other service that compares to Brex. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Brex allows small businesses quick access to credit cards and an easy way to manage payments. The expense management also allows us to be more efficient by simplifying expense tracking. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for the kind words, Marc-Antoine! We're glad that you've had a positive experience with your cards and managing your expenses.

Solutions Specialist
Mid-Market(51-1000 emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

I don't need a physical card to make expenditures. Very easy to use and easy to distribute from management. Transparency and clarity in the amount expended are effortless to understand. No training is required to start using it. Getting the invite to create the login before getting started took only minutes. Users can easily keep track of their receipts via the mobile app or receive a text message asking to take a picture of the most recent purchase. Review collected by and hosted on G2.com.

What do you dislike?

The UI for the portal should be cleaner. It is a chore to sign in to the online portal as I might use different devices to sign in. Authentication and re-auth will take extra time. There needs to be a way to simplify the process without compromising it. Sometimes the system does not recognize the receipt when I capture it despite the total amount clearly displayed. Another point is that the user has to be aware of what the billing address of the card is, so that should be clearly stated to the user when issued to them. The user should enter the specific billing address for any airfare, hotel, or rental companies portals, or a declined transaction may result. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Brex is an excellent solution at scale to distribute company cards Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to expense items and not have to go through the rounds of expensing and waiting for reimbursements. Very convenient. It's been much easier to book trips to visit clients. All expenses have been utilized with Brex without any issue or conflict. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for using Brex, Kevin. We're happy to hear that you're enjoying Brex so far and appreciate the feedback.

Webmaster
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best?

Brex is very efficient, has impressive features (you honestly don't need to buy their paid pro version, they have more than enough features already in the no-fee edition). Easy to send ACH and check payments for free. It's easy to tag payment. The credit card rewards are easy to redeem. 10x better than the other business fintech banking I had which, while it pretended to be innovative and future-driven, paled in comparison to Brex. It makes banking as simple as anything else in 2021. Review collected by and hosted on G2.com.

What do you dislike?

Why do they even have the fee edition? There really aren't meaningful extra features. They should just roll it all into one product and focus on making money on the interchange or Drufius commission or something. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes it so much easier to run finance and pay people and see incoming payments: makes this less of a full time job and allows payment management to happen in a smooth way just like most other processes used in 21st century tech. There is no reason to be writing checks by hand or paying wire fees or repeatedly entering the ACH for a client. The scheduling of payments, including checks, along with the API access is just great and, with the inbuilt invoice handling function, means you can either use inbuilt or externally built features to do nearly anything. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for the kind words, Chukwudi!

Author
Small-Business(50 or fewer emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best?

I like how I can assign people in my company a card and give it a limit. I really like how I can make new cards for different things. I like how I can review where the money is going. Review collected by and hosted on G2.com.

What do you dislike?

The first time I tried Depositing a check, it couldn't read it. It didn't send me an email saying it was denied or anything. I had to call them to find out what had happened to my money. I waited two days only to find out I needed to submit it again then wait another two days. They say the problem is solved, but I haven't had time to submit a check then wait around two days. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I don't have to open up another bank account to give a team a card to work with. I can feel confident that my team has money on hand to get the job done, but I don't have to worry about them spending everything. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for the kind words, Jason! We appreciate the feedback.

Biz Dev at American River Gold
Mid-Market(51-1000 emp.)
Request Contact
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best?

The best thing about Brex is that they ARE NOT:

Divvy, Stripe issuing, Mesh, Extend, TradeShift Go, or Comdata.

We have tried out ALL of them. And each one sucks in it's own different special, terrible way. They are like snowflakes of destruction. Each one takes you down a different winter path... time-wasting, financial mismanagement, terrible technology, horrible customer support, and of course, salesmen overpromising. And many have chosen all five painful paths for the misery Yahtzee. Check out my reviews about them for the awful details. Or do yourself a favor and never think about those worthless companies as long as you live.

The next best thing I like about Brex is the everything!

-Customer Service (they listen to what you say, even the highest levels of the company)

-The API (It works, has good documentation, and is always improving, they even have a slack where you can give input on what you want them to build next:-)

-The Salespeople (I expect salespeople to promise the moon and not deliver, but our salespeople (Blake and Marcy) were straightforward, honest, and helpful)

-The Cashback (easy, straightforward and generous)

-It works (I know this should be tablestakes, but it isn't. Read my reviews of their incompetent [to the point of maliciousness] competitors:-)

-They even care about the small volume customers (We don't move a large volume through them [yet!], but they listen to us through in-person meetings at tradeshows and on their slack channel and Twitter) Review collected by and hosted on G2.com.

What do you dislike?

Not becoming their customer sooner...

Seriously they didn't have all the features we needed last year! And they didn't lie to me and tell me that they did... like MANY companies in this space are prone to do. I won't name names.

Ok I will:

Divvy, Stripe issuing, Mesh, Extend, TradeShift Go, Comdata.

As a matter a fact, I will scream it to give G2 some extra SEO juice

Divvy vs Stripe issuing vs Mesh vs Extend vs TradeShift Go vs Comdata

---ALL LOSERS---

AVOID THEM LIKE THE PLAGUE! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go with Brex. Do yourself a favor and DO NOT GET: Divvy, Stripe issuing, Mesh, Extend, TradeShift Go, or Comdata. You will thank me later. If you want to hear any of my horror stories, I will post reviews about them soon. Or contact me directly. Good luck with your corporate credit card needs! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have several hundred independent contractors that need to buy things all the time so we need to load their cards quickly and easily. Brex helps us do that, and their API is now helping us do it at scale. The main benefit that I have realized is that not all companies in the payments / corporate credit card / prepaid corporate credit card space want to make you suffer. Divvy, Stripe issuing, Mesh, Extend, TradeShift Go, and Comdata are sadistic AF to their customers.

I know it sounds like a bizarre benefit but seriously, "Not making my life a living Hell" is a significant advantage of being with Brex. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Brex Support of Brex

Thanks for using Brex, Bryan!